Provider Dashboard Launch

We're proud to have finally released the Provider Dashboard! This dashboard will be updated as we roll out new features to support and empower our delivery providers to take control of their business! We're very excited to allow our delivery providers the opportunity to view an in-depth analysis of their service on the platform.

Currently, the Analytics and the Customers sections are available to every delivery provider. Each of these has different data points that one can use to improve their earning potential and their customer's experience. On the Analytics tab, you will find both Revenue metrics and Shipment metrics. Revenue metrics give providers insights into how they are earning on the Tonquin platform over time. Delivery providers can directly compare these to the Shipment metrics on the second tab of the dashboard, which shows them the different shipment key performance indicators (KPIs), associated with their service. These KPIs, like Average Pickup Time and Average Delivery Time, can help a provider better service their customers by showing them exactly what their numbers are and comparing them to what their customers expect.

Existing providers and newly onboarded providers are able to access the website here (https://provider.tonquin.com)! We look forward to feedback, please email any feedback to support@tonquin.com and we will happily take it all into consideration!