Get More On-demand Delivery Requests

Most platforms make it very hard to understand just exactly how, as a delivery driver, they’re getting (or not getting) delivery requests. While it can be quite complex, these processes or mostly referred to as algorithms, are typically rooted in just a few main characteristics. While it varies by platform, those characteristics are typically things like a delivery drivers real-time distance to the pickup location (which equates to their ability to delivery the items on time), their overall performance history, and at the most basic level, are they even open to receiving requests in the first place (“active” or “online”).

We certainly understand that there is a portion of delivery drivers that just want to jump onto a platform and start earning, which platforms like Tonquin and others do so well. However, we also understand that there are delivery drivers out there that want to get ahead and are constantly looking for ways to increase their earnings.

Other platforms have constructed programs that typically reduce delivery driver freedoms (one of the main reasons people do this type of work), have harsh and sometimes impossible criteria to meet only to put them on the ambiguous latter of algorithm importance. There are good reasons for a lot of the overall criteria and policies needed to meet and follow within these programs— you have to work hard if you want to earn more… but it can be done better.

At Tonquin, we’re working on a much more simplified, transparent, and attainable way to allow delivery drivers to move fluidly through the stages of just wanting to earn extra cash, to getting ahead and building equity on their hard work. We realize even just that statement may sound a bit unclear itself, but we’ll look forward to clarifying the opportunities available to Tonquin Delivery Providers shortly :)

For now, here are a few ways that Tonquin Delivery Providers can boost their chances of receiving quality On-demand Delivery requests.

Position yourself

Whether its an area you typically drive in already or a store that you like, being close to that location as they request deliveries will increase your chances of getting more of their requests.

Be on-time

Delivering the orders within the stated time is extremely important for auto parts delivery. You're delivering to business customers of the auto part stores and the consistent timeliness of those deliveries is how the auto parts stores get judged by their customers (the repair shop, mechanical shop, body shop, etc.) Stacking on-time orders will not only keep your on-time rating high, but your overall rating as well.

Be online

Simply knowing when to have your app online will lead to getting more requests. Without having any negative consequences for a declined request, there is no harm to having your app online. Since auto part stores are delivering to business customers, they’re the busiest Monday through Friday from 8am to 5pm. Although you will also see activity on the weekends!

Previous
Previous

Local Supply Chains Deserve Better

Next
Next

Life as a Tonquin Delivery Provider - Episode 1