Preferred Providers

If you have a Delivery Provider in the Tonquin network that you like working with, send them a request to become your Preferred Provider (in three clicks). Once they approve, you will be able to assign on-demand deliveries directly to that Provider when they're available. As opposed to creating an on-demand delivery and waiting for it to be accepted.

Using a Preferred Provider will:

1. Increase the number of successful on-demand deliveries that you need fulfilled because they've already agreed to work with you.

2. Increase your ability to rely on the platform (you can have multiple Preferred Providers).

3. Give you control over who is doing your deliveries increasing customer satisfaction.

4. Allow you to deliver to more of your premium customers since you have an established trust/relationship with your Preferred Provider.

5. Allow you to create a branded delivery experience if you Preferred Provider is willing (they're independent!).

6. Save you money since there is no added cost (you still only pay per delivery).

To do this:

1. Go to your Tonquin Logistics Dashboard

2. Click on the "Providers" tab

3. Click, "Request Preferred Provider"

4. Find the Provider you'd like to request

5. Click, "Send Request"

Now anytime that you go to your Providers tab, you will see a status of whether the request is still pending, has been denied, or has been accepted!

Once they approve, anytime that Provider is online and available, their name will show up under the "Choose Provider" drop down menu when creating an on-demand delivery. Allowing you to assign your delivery directly to that person.

Use this powerful tool to create an endless pool of delivery resources at your fingertips and at no extra cost. Delivery Providers want your business, which puts you in the driver seat!

We want to remind store managers, dispatchers, commercial pro's and anyone else responsible for commercial deliveries that every Delivery Provider on the Tonquin network is completely independent. Which means that we encourage you to communicate and work with them to create a solution that best fits your individual locations needs. And Tonquin is the platform that can handle it all.